Holy Family Hospital & Medical Research Centre
 
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  PATIENT GUIDE
   
Holy Family Hospital & Medical Research Centre
   
HomePatient GuideYour Stay With Us Text Size  
Your Stay With Us
On admission, you are required to report to the Nurses’ Station on your respective floor. You will then be escorted to your room / bed.

Soon after you check in, a Resident Medical Officer (RMO) will attend to you.

During your stay, you may contact our Nurses’ Station for any queries you may have. The RMO on duty will regularly check on you. You may also request to meet the RMO at any time, should the need arise.

Your treating consultant will meet you during his / her visiting hours and in case of emergency, the RMO on duty will contact him / her.

What You Should Bring
  • Previous medical records if any.
  • Medications you take regularly.
  • Kindly bring only those personal items required to make your stay as comfortable as possible. These may include toiletries, hand towels, nightwear and footwear. Hospital garments are not provided to patients in all classes of accommodation.
What You Should Not Bring
  • Valuables, jewellery, large sums of cash.
  • Personal documents, credit cards.
  • TV sets, radio / transistor / laptop.
  • Flowers.
  • Edibles
The hospital does not take responsibility for the safety and security of any personal items during your stay. The hospital has the right to charge for any hospital items that are missing from the room when the patient checks out.

Telephones
A hospital is a place of recovery, rest and recuperation and we therefore observe strict rules for the use of telephones.

Incoming: Only relatives may contact patients – in case of emergency – via the hospital board lines.

Outgoing: The hospital has public telephones for the use of patients and their relatives on various floors – three on the ground floor (one near the main entrance, two at rear ends of the floor); one each on the first floor (near the ICU); second, third and fourth floors respectively.

A manned STD & ISD booth is located near the hospital exit.
Private calls are permissible through the board on payment, only if the public telephones are out of order.
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